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The GHC Primary Care Liaison aims to respond within 10 working days - it is therefore not suitable for more urgent clinical issues.


Submission of the feedback does not constitute transfer of care. Responsibility for responding to and managing the patient’s clinical needs – including prescribing, onward referrals, investigations - remains with the GP. If a GP believes a secondary care request is inappropriate or unsafe to action, they should raise this directly with the relevant secondary care team. Contacting the Primary Care Liaison Officer is not a substitute for contacting the clinical team where patient-specific decisions are required.

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